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TEACHING BACKGROUNDER


The Web as a Research Tool: Evaluation Techniques

By Jan Alexander and Marsha Tate

Reproduced with permission from the web site of http://www.erlbaum.com
Lawrence Erlbaum Associates, Inc., Publishers, 10 Industrial Avenue, Mahwah, NJ 07430.

Topics Covered

  • Need for Evaluation of Web Sources
  • Review of the Five Traditional Print Evaluation Criteria
  • Adapting the Five Traditional Print Evaluation Criteria to Web Sources
  • Additional Challenges Presented by Web Sources and How to Cope with Them
  • Applying Evaluation Techniques to Specific Types of Web Resources
  • Conclusion


Need for Evaluation of Web Sources

Web usage for academic research is increasing rapidly. Because the quality of sources on the Internet vary tremendously, techniques are needed to evaluate Web resources. Some traditional print techniques for evaluation are still appropriate, but different techniques are also needed to address this new medium.


Review of the Five Traditional Print Evaluation Criteria

Traditionally, five print evaluation criteria have been used to verify information:

Criterion 1: Accuracy

How reliable and free from error is the information?
Are there editors and fact checkers?

Criterion 2: Authority

What are the author's qualifications for writing on this subject?
How reputable is the publisher?

Criterion 3: Objectivity

Is the information presented with a minimum of bias?
To what extent is the information trying to sway the opinion of the audience?

Criterion 4: Currency

Is the content of the work up-to-date?
Is the publication date clearly labeled?

Criterion 5: Coverage

What topics are included in the work?
Are the topics included explored in depth?


Adapting Five Traditional Print Evaluation Criteria to Web Resources

These five traditional print evaluation criteria can be adapted to suit Web resources.

Criterion 1: Accuracy of Web Resources

Almost anyone can publish on the Web
Many Web resources not verified by editors and/or fact checkers
Web Standards to ensure accuracy yet to be fully developed

Criterion 2: Authority of Web Resources

Often difficult to determine authorship of Web Sources
If author's name is listed, his/her qualifications frequently absent
Publisher responsibility often not indicated

Criterion 3: Objectivity of Web Resources

Goals/aims of persons or groups presenting material often not clearly stated
Web often functions as a "virtual soapbox"

Criterion 4: Currency of Web Resources

Dates not always included on Web pages
If included, a date may have various meanings:
  1. Date information first written
  2. Date information placed on Web
  3. Date information last revised

Criterion 5: Coverage of Web Resources

Web coverage may differ from print coverage
Often hard to determine extent of Web coverage


Additional Challenges Presented by Web Resources and How To Cope with Them

Marketing-Oriented Web Pages

    Challenge
    • In print sources, usually clear distinction between advertising and information
    • On the Web, the distinction between advertising and information can easily become blurred
    Coping Strategy
    • Determine if advertising and informational content are being supplied by the same person or organization;
    • If so, advertising likely to bias informational content

"Infommercial" Web Pages

    Challenge
    • Blending of entertainment, information, and advertising on Web Pages
    Coping Strategy
    • Caveat Emptor: View these Web pages with the same critical eye you would an infommercial

Use of Hypertext Links

    Challenge
    • Quality of Web pages linked to original Web page may vary
    Coping Strategy
    • Evaluate each Web page independently

Software Requirements May Limit Access to Web Information

    Challenge
    • Full access may require additional software
    • Browsers may alter the appearance of Web Pages
    Coping Strategy
    • Be aware that software may limit how much information you obtain and how the information appears on your screen

Web Pages Out of Context

    Challenge
    • Search Engines can retrieve Web Pages out of context
    • May or may not be a way of determining source of information
    Coping Strategy
    • Always try to return to the "home page" to determine source of information

Instability of Web Pages

    Challenge
    • Web pages may move or disappear without notice
    Coping Strategy
    • Try to determine the stability of your source
    • Document source to the fullest extent possible

Susceptibility of Web Pages to Alteration

    Challenge
    • Web pages are susceptible to both accidental and deliberate alteration
    Coping Strategy
    • Attempt to verify information using other sources


Applying Evaluation Techniques to Specific Types of Web Resources

Step 1: Identify the Type of Web Page

Entertainment
Business/Marketing
Reference/Information
News
Advocacy
Personal Page

Step 2: Use the Appropriate Checklist

Step 3: Based on the Checklist Criteria, Determine the Relative Quality of the Web Page

    The more "yes" answers to questions indicates a higher quality Web page

Conclusion: Remember!

    The Web is only one source of information

  • It can be very useful for researching certain topics
  • It can be almost useless for other topics
  • To research a topic thoroughly, use a variety of sources, both Web and non-Web

    Web evaluation techniques are just beginning to be developed

    Technology is outpacing ability to create standards and guidelines

    Establishing evaluation procedures will be an ongoing evolutionary process

Copyright Jan Alexander & Marsha Ann Tate, 1996-1998
Comments: Marsha.A.Tate@widener.edu or Janet.E.Alexander@widener.edu


 
 


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